359 Responsible Gaming – We're With You Every Step Toward Healthier Entertainment
359 believes gaming should be a healthy source of enjoyment. We place the highest importance on your physical, mental, and financial well-being. This page has everything you need to know about responsible gaming.
Our Commitment – Keep Entertainment Healthy
359 was built to bring enjoyable entertainment to people across Bangladesh. But we are fully aware of one thing — when gaming spirals out of control, it stops being fun.
That is why 359 has embraced responsible gaming not merely as a policy, but as a core value. We want every one of our users to stay healthy and happy, and for gaming to play a positive role in their lives.
We believe that standing by our users with transparency and empathy is what truly defines a responsible platform.
Warning Signs – Know Yourself
Gaming addiction can develop gradually. If you notice any of the signs below, take a break immediately and seek help if needed:
You are spending beyond your budget, chasing losses with bigger bets, or playing with borrowed money.
You are spending more time gaming than planned and neglecting family or work.
You feel restless or irritable when not gaming, or become excessively upset after a loss.
You are hiding your gaming habits from family or friends, or lying about them.
Your gaming is affecting your performance at work or making it hard to meet professional and family responsibilities.
You have tried to stop repeatedly but cannot, or you find yourself admitting that you are losing control.
Time & Budget – Set Your Own Limits
Budget Setting Tips
Before you start gaming, set aside a fixed amount of BDT that you can afford to lose without affecting your daily life. Once that limit is reached, stop for the day. Chasing losses is the biggest mistake you can make.
Set aside only a small portion of your monthly income for gaming. Remember — gaming is a form of entertainment, not a source of income.
Time Limit Rules
Before you start gaming, set a time limit and stick to it. You can use a timer on your phone. Avoid gaming for unplanned stretches of time every day.
Don't let gaming replace time with family, meals, sleep, or other essential parts of your day.
Simple Rules for Smart Gaming
- Set a budget and time limit before each session
- Stop after a loss — don't chase it
- Never play under the influence of alcohol or medication
- Take regular breaks and keep a clear head
Self-Control Features
Set Deposit Limits
You can set a maximum deposit limit for a specific period — daily, weekly, or monthly. Once set, no further deposits beyond that limit will be allowed during that period. This is the most effective way to stay in control of your budget.
Reducing your limit takes effect immediately. Increasing it requires a waiting period to be completed first.
Cooling-Off Period
If you feel you need a short break, you can request a temporary suspension of your account for a set period. During this time, you will not be able to access the platform.
Taking a break is not a sign of weakness — it is a sign of self-respect. Rest, and spend time with the people who matter to you.
Self-Exclusion
If you feel gaming is having a negative impact on your life, you can request self-exclusion. This will completely block access to your account for an extended period.
Self-exclusion is a courageous decision. 359 respects it fully and is committed to making it work.
Account Verification & Age Confirmation
359 strictly enforces its account verification process. Under no circumstances is anyone under 18 permitted to open an account.
Additional verification is triggered in suspicious cases. This is part of our commitment to protecting minors.
Minor Protection & Life Balance
Safety for Children & Teenagers
Registration or participation on the 359 platform is strictly prohibited for anyone under 18. We urge parents to use PINs or passwords on their devices and to monitor their children's internet activity.
If you suspect a minor is using your account, contact us immediately at [email protected].
Maintain a Healthy Life Balance
Gaming is just a small part of life. Keep a healthy balance with family, friends, work, and other interests. Regular exercise, enough sleep, and a balanced diet are essential for your mental well-being.
Take regular breaks from the screen. Spend time outdoors, catch up with loved ones. A fulfilling life is worth far more than any win in a game.
Don't hesitate to seek professional help
If you feel that gaming is causing problems in your life or someone close to you, don't try to handle it alone — seek professional help. Asking for help is a sign of courage.
359 is always here for you. Our support team is ready to respond with care and sensitivity to any issue you face. Your information will be kept completely confidential.
You can speak with a mental health professional, a family counselor, or a trusted friend or family member. It's never too late to ask for help.
Contact & Support
- 359 Support Email
- [email protected]
- Hours of Service
- 24/7, Year-Round
- Language
- Bengali (Primary)