What information is collected
359 collects some essential information to provide smooth service. Below is a description of the data collected:
Account information
- Full name, mobile number & email address (at registration)
- Date of birth & national ID number (for age and identity verification)
- Username and password (stored in encrypted form)
Payment and transaction information
- BKash, Nagad, or Rocket account number (for deposits and withdrawals)
- Transaction amount, date & time (all transactions in Bangladesh Taka/BDT)
- Bank account details (where applicable)
Device and usage information
- IP address, device type, and operating system
- Browser type and version
- Information on platform access, page visits, and session duration
Principles of data collection
- Only necessary information
- Based on user consent
- Used only for intended purposes
- Stored with highest security
- No third-party sales allowed
How and why your data is used
Your data is used to verify registration, secure login, and confirm identity. This forms the essential basis for protecting your account.
Payment information is used to complete deposit and withdrawal transactions and keep financial records. All transactions are conducted in BDT.
We use your account information to resolve issues quickly and provide necessary details to our support team.
Anonymous statistics are analyzed to improve platform quality and usability. Personal data is not individually identified.
Device and transaction information is monitored to detect suspicious activity and ensure platform security.
You may receive messages on your registered mobile number about important updates, offers, and service changes.
Cookies & Tracking Technology
359 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
The types of cookies we use:
- Essential cookies: Required for login sessions and security. The platform does not function properly without these.
- Functionality Cookies: Remembers your preferences and language settings, so you don’t have to log in each time.
- Analytics Cookies: Anonymous data collected to understand browsing behavior. Personal identity remains concealed.
You can control or delete cookies from your browser settings. However, disabling certain cookies may limit platform functionality.
Data retention, security & third parties
Data retention and security
Your data is stored on secure servers using industry-standard encryption. Data is retained while your account is active and may be kept for a legally or financially required period even after account closure.
We have implemented technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Sharing information with third parties
359 does not sell or rent your personal data. It may be shared only in limited cases as below:
- Payment processing: bKash, Nagad, Rocket – used only to complete transactions.
- Legal obligations: Information required under Bangladesh law or government directives.
- Fraud investigations: In cases of serious suspicious activity, information is shared with investigation agencies.
Your rights & policy changes
Your rights regarding information
As a user of the 359 platform, you have the following rights:
- Right of access: You can ask what information we hold about you.
- Right to make corrections: You can request to correct or update any incorrect or incomplete information.
- Right to erasure: You may request deletion of your data under certain conditions (unless legal obligations prevent it).
- Right to restrict processing: You can limit the use of your data for specific purposes.
To exercise this right, contact [email protected].
Privacy Policy changes
359 may update this privacy policy at any time. For significant changes, we will try to notify registered mobile numbers. The revised policy will take effect from its publication date, and continued use of the platform will be considered acceptance of the new terms.
Contact & Support
For any privacy-related questions, complaints, or requests, please reach out to our Data Protection team. We are always ready to assist in Bengali and usually respond within 48 hours.
For more details about this Privacy Policy or to take any action regarding your data, please contact our support team directly. We believe transparency and trust are the core strengths of 359.
Contact information
- [email protected]
- Service hours
- 24/7, all year round
- Language
- Bangla (Primary)